--->Please Be Advised<--- I've been dealing with some major health issues since about June 2019 which is limiting my ability to handle support requests.  

With this in mind please try AE in demo mode by downloading it from our site before you make your purchase.  Also be sure to see our support pages for details on how to use AE.  Most of the support requests we receive are answered in thos pages.


AE not generating TIFFs with baked-in adjustments

We’ve recently discovered a bug with AE and various language translations in Aperture that prevent TIFFs with baked-in adjustments from being generated. This bug was first reported by a user whose system language was set to German.

This was fixed in V1.0.3 of Aperture Exporter, however their still may be cases of other language translations for Aperture that could cause problems. If you believe you are being affected please contact us with details of the language your system is configured for and we'll get it sorted out for you.

In the meantime, there is a workaround that you can do for yourself:

1. Open the Aperture Image Export profiles window. Menu item: Aperture->Presets->Image Export...
2. Create a new preset called "TIFF - (8-bit) for AE"
3. For that profile ensure the following are set:
Image Format - TIFF
Include Metadata checked
Size To - Original Size
DPI - 72
Gamma Adjustment - 1.0
Color Profile - sRGB IEC61966-2.1
Black Point Compensation - not checked
Show Watermark - not checked